bd222 100c Privacy Policy

1. Introduction

bd222 100c places the highest importance on user privacy. This Privacy Policy ("Policy") explains what information we collect, how it is stored, and what rights you have regarding the use of your information.

This policy applies to all bd222 100c services — the website, mobile applications, and other digital platforms where our content and services are available. It should be read together with our Terms and Conditions, as both documents together form the complete agreement governing use of the service.

By using the site or service, you consent to the collection and use of information as described in this policy. You must be at least 21 years old to use this service.

2. Information We Collect

bd222 100c collects user information in several ways. The categories are described in detail below:

2.1 Registration and Account Information

Information we collect from you when you create an account:

• Full name (as on your national ID card)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Username and password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

For secure transactions and account protection, the identity verification process collects:

• Scanned copy of National ID (NID) or passport
• Selfie or live photo (where applicable)
• Bank account or mobile banking details (account numbers for bKash, Nagad, Rocket)

2.3 Financial Transaction Information

Records of deposit and withdrawal activity, transaction times and amounts, and payment method details are stored automatically.

2.4 Technical and Usage Information

Information collected automatically while you use the site:

• IP address and device identification number
• Browser type and operating system
• Date, time, and browsing pattern of site visits
• Cookies and session data (see Section 7 for details)
• Login history and records of failed login attempts

3. Use of Information

Collected information is used for specific purposes. We do not process any information unnecessarily.

4. Data Protection Methods

bd222 100c uses industry-standard security technology to keep your information safe:

No method on the internet is 100% secure — we take every measure to protect your data, but no organisation can guarantee absolute security.

5. Sharing Information with Third Parties

bd222 100c does not sell your personal information. Only limited information may be shared with third parties in the specific circumstances below:

• Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, and bank transfer services is shared with the relevant financial institutions.
• Technology Service Providers: Contracted organisations providing server hosting, data analytics, and customer support tools — all of whom are required to meet our privacy standards.
• Legal Requirements: When disclosure is required under a court order, a lawful request from a law enforcement authority, or applicable law in Bangladesh.
• Fraud Prevention: To assist in investigating account misuse or financial fraud.

When sharing information with third parties, we always ensure that the receiving party maintains appropriate data protection measures.

6. Data Retention Period

We retain your information only for as long as it is needed for the relevant purpose or required to meet legal obligations:

• Information for active accounts is retained until the account is closed.
• Financial transaction records are retained for a set period even after an account is closed.
• Identity verification documents (KYC) are kept for a specific period as required by law.
• If you withdraw consent for notifications or marketing, that information is updated promptly.

7. Cookies and Tracking

bd222 100c uses cookies and similar technologies on the website to improve service functionality:

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and saving language settings. The site cannot function properly without them.

7.2 Analytics Cookies

We analyse which pages are visited most and where users encounter difficulties, and use this to improve the site. These cookies collect entirely anonymous information.

7.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may affect some site functionality.

8. Your Rights

As a bd222 100c user, you have the following rights regarding your own information:

• Right to Access: If you want to know what information we hold about you, contact our customer support team.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though legal retention obligations may apply.
• Right to Opt Out of Marketing: You can opt out of promotional emails or notifications at any time.
• Right to Complain: If you have any concerns about how we use your information, contact us directly.

To exercise these rights, contact our support team via 24/7 live chat or email. To learn more about responsible gaming and managing your own account, read our Responsible Gaming page.

9. Protection of Minors

bd222 100c provides services only to persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Age is verified at registration and confirmed through the identity verification process. If information from a minor is collected by mistake, the account will be closed and the information deleted.

10. Changes to the Policy

bd222 100c reserves the right to update this privacy policy as needed. When any significant change is made:

• The "Last Updated" date at the top of the page will be changed.
• Registered users may be notified by email.
• Continued use of the site after a change will be taken as acceptance of the new policy.

You should visit this page regularly to stay informed about the latest policy. For a full understanding of our service terms and conditions, also see our About Us page.

11. Contact

If you have any questions or concerns about this privacy policy, please contact us:

Our customer support team provides assistance in both Bengali and English. Every request is processed as quickly as possible.